The loyalty program rewards customers who regularly visit Candy Cat stores. With each purchase, the customer collects points on the virtual account of the loyalty program participant. The collected points can be used to receive discounts and rewards in Candy Cat stores.

The Marmalade Bonus loyalty program has a progressive scale for accruing bonuses for purchases. The more a member makes purchases, the higher his level. The program provides up to 3 levels of bonus accrual for new members of the loyalty program: The Marmalade bonus loyalty program has a progressive scale for accruing bonuses on purchases. The more a member purchases, the higher his level. Level 1 - 5% bonuses from each purchase. The Marmalade Bonus loyalty program has a progressive scale for accruing bonuses for purchases. The more a member purchases, the higher his level. Level 2 - 7% bonuses from each purchase. The Marmalade Bonus loyalty program has a progressive scale for accruing bonuses for purchases. The more a member makes purchases, the higher his level. Level 3 - 10% bonuses from each purchase.

how To go from level 1 to level 2 on purchases with a total value of at least 115 Euro. To go to level 3, you must purchase a total value of at least 250 Euro.

In store, you can pay up to 50% of your purchase amount in points

No, you can not.

No, you cannot pay with points, but you will be eligible for points from this purchase.

Yes they can. Your points will expire 180 days after your last purchase. If the Participant is close to the 180-day limit, it is OK for the Participant to make one purchase, the validity of the points will be extended.

No, points will be added 3 hours after your purchase.

To subscribe to the loyalty program, the customer must complete the application form and accept the terms of the commercial offer, the User Agreement and the Privacy Policy, as well as consent to the processing of personal data. You can apply to the loyalty program via: 1 Via the QR code in the store 2 On the website, in the "loyalty program" section

No, the loyalty program is virtual, for the convenience of each participant, we have prepared a Wallet cards and chatbots in various messengers (Telegram, Viber).

In order to credit or credit points, the client must be identified in one of the following ways: 1 Via a virtual chatbot card. 2 After registering in the system, the user can install a Wallet card to the phone for identification in the store and provide the store employee at the checkout with the card number or show the QR code for calculating points. The card number can be found under the QR code in the Wallet card. Points will be credited without SMS confirmation.

1 The customer may receive a personal gift for active participation in the loyalty program. Eg chocolates, 100 grams of jelly beans etc. gifts from the Candy Cat store. 2 Information about the gift will be sent by notification in the promotions section in the chatbot. 3 Gifts have a limited expiry date.

No, gifts cannot be transferred to another loyalty program member and cannot be exchanged for cash.

Yes, the rules of the loyalty program can be unilaterally changed at any time with the obligatory publication of the changes on candycat.com

Please send your inquiry by email to info@candycat.com

Your card may have been blocked due to suspicion of being transferred and used by third parties, as well inappropriate behavior will also block you

If you have any questions, please write them in the "ask a question" section of the chatbot.